Privacy Policy
This policy covers the Bubble Hound mobile app. For account deletion instructions, see our Delete Account page.
1. Introduction
Bubble Hound is a mobile application operated by Lucifer Stoat Ltd ("we", "us" or "our").
Bubble Hound helps adults discover Champagne offers at pubs, bars and other venues, search for nearby offers, contribute venue and offer information, and verify the availability of offers. Approved venue managers can also claim and manage their venues.
We respect your privacy and are committed to protecting personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we retain it and your rights.
Privacy contact: dataprotection@luciferstoat.co.uk Website: luciferstoat.co.uk
2. Who Can Use Bubble Hound?
Bubble Hound is intended exclusively for adults aged 18 years or over.
The application provides information about venues and offers involving alcoholic beverages. It is not intended for children or young people under 18.
People under 18 should not use Bubble Hound or submit information through the application.
We do not knowingly seek to collect personal information from individuals under 18. If we become aware that we have collected such information, we will assess the circumstances and take appropriate action, including deletion where required.
3. Information We Collect
3.1 Public users
You can browse venues and Champagne offers without registering, signing in or providing your name, email address or telephone number.
You can also submit missing venues, share Champagne offers, and verify or report existing offers without creating an account.
These submissions are anonymous in the sense that we do not ask public contributors to identify themselves.
However, technical information may still be processed by the services used to operate the application, as described in this policy.
3.2 Location information
With your device's permission, Bubble Hound uses your location to identify nearby venues and Champagne offers.
Your device's latitude and longitude are used to perform location-based searches.
Bubble Hound does not store public users' GPS coordinates in its application database.
Location coordinates are transmitted to the application's search infrastructure when a location-based search is performed. Relevant service providers may process technical information associated with those requests.
You can withdraw location permission at any time through your device settings. Some nearby-search features may then be unavailable.
3.3 Community submissions
Public users may submit:
- Information about pubs, bars or other venues.
- Champagne offers and related details.
- Verifications, corrections or reports concerning existing offers.
We do not require identifying contact details to make these submissions.
Submitted venue and offer information may be stored, reviewed, updated and displayed to other users.
Please do not include personal information about yourself or other people in any free-text submission fields.
3.4 Venue managers
When you register to manage a venue, we collect:
- Your name.
- Your email address.
- The venue telephone number you provide.
- Details of the venue you manage or wish to claim.
- Information relating to your venue claim, its review and your account approval.
We use this information to assess venue claims, administer venue-manager accounts, communicate with managers and enable approved managers to maintain venue information and offers.
3.5 Authentication information
Venue managers access restricted features using passwordless email authentication with a one-time passcode (OTP).
We use your email address to facilitate sign-in and account security.
You are not required to create a conventional password for Bubble Hound.
Our authentication provider may process information necessary to deliver authentication messages, manage sessions and protect accounts.
3.6 Technical information
Our application infrastructure and third-party providers may process technical information required to deliver, secure and maintain the service.
Depending on the service and its configuration, this may include IP addresses, device or application information, request metadata, authentication records, error information and security logs.
This does not mean that public users are required to create accounts or provide identifying details.
4. How We Use Information
We process information to:
- Display venues and Champagne offers.
- Find nearby venues and offers using location-based searches.
- Receive, review and publish community-submitted venue and offer information.
- Process offer verifications, corrections and reports.
- Register and authenticate venue managers.
- Review and approve venue-management claims.
- Allow approved venue managers to maintain venue details and offers.
- Communicate with venue managers about their accounts and claims.
- Maintain application security and investigate suspected misuse.
- Diagnose technical problems and maintain the reliability of the service.
- Meet applicable legal obligations.
We do not sell personal information to advertisers or data brokers.
5. Our Lawful Bases for Processing
Where we process personal data, we rely on an appropriate lawful basis under UK GDPR.
The lawful basis depends on the information and the purpose of the processing.
Legitimate interests We may rely on our legitimate interests to operate and secure Bubble Hound, maintain accurate venue and offer information, review venue claims, prevent misuse and respond to enquiries.
Where we rely on legitimate interests, we assess whether the processing is necessary and whether our interests are outweighed by individuals' rights and freedoms.
Contractual necessity Where applicable, we process venue-manager contact and account information where necessary to establish or provide requested venue-management services.
Legal obligations We may process or retain personal information where necessary to comply with applicable legal requirements.
Consent Where consent is required for a particular processing activity, we will request it and explain how it may be withdrawn.
Bubble Hound requests permission through your device's operating system before accessing device location for nearby searches. Device permission and the lawful basis for processing under UK GDPR are distinct matters.
We do not use venue-manager contact information for unrelated direct marketing without an appropriate lawful basis and compliance with applicable electronic marketing requirements.
6. Location Services
Bubble Hound provides location-based searches to help users discover Champagne offers nearby.
When you use this functionality, your device coordinates are passed to the application's search service to identify relevant venues and offers.
Bubble Hound does not store those coordinates in its application database.
The application also uses Google Maps and Google Places for mapping and venue-related information.
Google may process technical or location-related information when its services are accessed, depending on how the relevant services operate.
For more information, see Google's Privacy Policy.
7. Anonymous Contributions
Bubble Hound allows users to contribute venue details, offers and offer verifications without identifying themselves or creating accounts.
We may review, amend, remove or retain contributed information as necessary to operate the service and maintain the accuracy of published offers.
Although these contributions do not require identifying details, underlying infrastructure may process technical information associated with requests for operational or security purposes.
We do not intend to associate public contributions with named user profiles.
8. Venue-Manager Accounts
Venue managers provide their names, email addresses, telephone numbers and relevant venue information when requesting management access.
We use this information to review venue claims, determine whether access should be approved and administer authorised accounts.
Venue-management features are restricted to approved users.
We may contact venue managers regarding claim verification, account administration, venue information, security matters and service-related changes.
We do not intend to publish a venue manager's personal contact information merely because they register or submit a claim.
9. Third-Party Services
Bubble Hound uses third-party services to provide its functionality.
Supabase Supabase provides application database services and venue-manager authentication.
Bubble Hound's Supabase project is hosted in a European region.
Supabase may process application data, venue-manager information, authentication records and technical information necessary to provide its services.
Further information: Supabase Privacy Policy.
Google Maps and Google Places Google Maps and Google Places are used to display venue locations and obtain venue-related information.
Google may process technical information associated with use of these services.
Further information: Google Privacy Policy.
Google Analytics Google Analytics is not currently enabled in Bubble Hound's FlutterFlow project.
We do not currently use Google Analytics through that integration to track users' activity in Bubble Hound.
This does not exclude operational logging, diagnostics or other technical processing by the application's infrastructure and service providers.
If we introduce additional analytics or tracking technologies, we will review the associated privacy requirements and update this policy where appropriate.
10. Sharing Personal Information
We may share personal information with:
- Service providers that support the application's database, authentication, mapping and technical infrastructure.
- Authorised personnel responsible for administering Bubble Hound and reviewing venue claims.
- Professional advisers, regulators or public authorities where disclosure is required or permitted by law.
- Other parties where reasonably necessary to protect the lawful operation and security of the service.
Venue and offer information submitted for publication may be displayed to other Bubble Hound users.
We do not sell personal information to third parties.
11. International Data Processing
Bubble Hound's Supabase application database is hosted in Europe.
However, some third-party providers may process or access information in other countries, including outside the United Kingdom.
Where international transfers of personal data occur, we will use applicable lawful transfer mechanisms or safeguards where required by UK data protection law.
The arrangements applicable to particular services depend on the providers and their configurations.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it is processed.
Active venue-manager accounts We retain venue-manager contact information and relevant account records while an account remains active and the information is required to provide venue-management services.
Closed venue-manager accounts When a venue manager deletes their account using the in-app deletion option, the account and associated name, email address and telephone number are deleted. Previously submitted offers may remain visible, attributed to “User or community added” rather than to the former account. Limited technical or security records may be retained by infrastructure providers in accordance with their retention arrangements, or where retention is legally required.
Unsuccessful venue claims
Information associated with unsuccessful venue claims is retained only as long as reasonably necessary for claim review, security, dispute handling or legal obligations, and is then deleted or anonymised.
Community submissions Venue details, Champagne offers and verification records may be retained while they remain relevant to the operation of Bubble Hound.
Public contributions do not require the submission of identifying contact details.
Location information Bubble Hound does not store public users' GPS coordinates in its application database.
Technical records Infrastructure providers may retain operational, authentication, diagnostic or security records in accordance with their documented retention arrangements.
We review information periodically and delete or anonymise personal data when it is no longer required.
Venue managers can delete their accounts using the Delete Account option in the app. If they cannot access the app, they can request deletion by emailing dataprotection@luciferstoat.co.uk. For more information, see Bubble Hound account deletion page. Other individuals may request erasure of personal information, subject to applicable legal exceptions, using the same email address.
13. Data Security
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration or loss.
These include access controls for restricted venue-management functions and passwordless authentication for venue managers.
Our application infrastructure uses established third-party services, including Supabase.
No online service can guarantee absolute security.
14. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- Request access to personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of personal data in certain circumstances.
- Request restriction of processing.
- Object to certain processing activities.
- Request portability of certain personal data.
- Withdraw consent where consent is the lawful basis for processing.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, contact dataprotection@luciferstoat.co.uk.
You also have the right to raise a complaint with the UK's Information Commissioner's Office (ICO).
ICO website: ico.org.uk
15. External Links
Bubble Hound may display links to venues, websites or services operated by third parties.
We are not responsible for the privacy practices of third-party websites or services outside our control.
We encourage you to review their privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to Bubble Hound, our service providers, our data practices or applicable legal requirements.
The latest version will be made available through a publicly accessible webpage and, where appropriate, through the application.
We will update the date at the top of this policy whenever it is revised.
17. Contact Us
For privacy enquiries, data protection requests or concerns, please contact:
Lucifer Stoat Ltd Email: dataprotection@luciferstoat.co.uk Website: luciferstoat.co.uk
This Privacy Policy applies specifically to the Bubble Hound application. Other services operated by Lucifer Stoat Ltd may be covered by separate privacy notices.